top of page

Shipping & Returns

Shipping Policy

  • Pringle Property Partners will endeavour to dispatch all orders within 1-2 working days of receiving the order and endeavour to deliver all orders within 3-7 business days from receipt of order.

  • Please note, items may be delivered to you individually and/or separately where they are fulfilled from different locations or shipped directly from Student Concierge Services suppliers.

Return & Exchange Policy

Thanks for shopping at Student Concierge Services.


If you are not entirely satisfied with your purchase, we're here to help.




  • You have 14 days to return an item from the date you received it.​

  • To be eligible for a return, your item must be unused and in the same condition that you received it.​

  • Your item must be in the original packaging.​

  • Your item needs to have the receipt or proof of purchase.​

  • Returns items to PO Box 549 Lindfield NSW 2070 or via courier to 10 Norfolk Street Killara NSW 2070.




  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.​

  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).​

  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.




  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.​

  • If you receive a refund, the cost of return shipping will be deducted from your refund.


Contact Us


If you have any questions on how to return your item to us, contact us via email on

bottom of page